About Us & FAQ

DoStraps offer Custom & Ready Stock Straps in Silicone straps, Rubber Watch Strap, Nylon Nato Straps, Apple Watch Band & Accessories at affordable price for watches including Panerai, IWC, Rolex, Omega, EPOS, Breitling, Seiko, TW Steel and many more.


Currently we mainly manufacture silicon watch straps & genuine rubber watch straps, theirs molds as well. Recently we develop a new kind of SILICON material and RUBBER material with material supplier, which the strap is made from providing optimization characters for silicon straps and rubber straps. If you plan to customize the watch strap for own brand or watch projects, please do not hesitate to contact us.



FAQ'S


Do you ship goods to overseas?

Yes, we have global clients and ship to all over the world. We are so appreciative of their support.

Will I be charged customs and import duties?

When the parcel reaches its destination country, it is a possibility to charge custom and import duties for imported goods. These charges are normally paid by express company in advance, but finally you need to pay these charges to then when you sign for parcel. Unfortunately, we do not have any control over any of these charges and we will not be able to tell you what you are likely to be charged since different customs policies significantly from country to country. Contacting your local customs office for advice will give you a better idea of what you might be charged.

How should I sign for my package?

The local deliverer will contact you for delivery when the parcel arrive. By that time, you might let them deliver it at your convenient time or you go local service office to take it. ​

What are your watch straps made from?

The silicon straps are made of vulcanized silicone; the Nato straps are made of ballistic nylon, and the genuine Rubber straps are made of vulcanized rubber. All metal hardwares are made from stainless steel.

​I have small wrists, can I use your strap?

It should be. My wrist is about 165mm and we can use one of our strap. The important thing is it has an extra hole for adjusting.

What is your custom strap policy?

Do Straps custom strap, currently the production time is about 7 to 8 weeks. In some cases it may be as fast as 5 weeks. Payment is required in advance and once your order is placed you cannot cancel or revise your order. Refunds are only available due to manufacturing defects. If you would like to order straps or need more info. please contact.

What kinds of watches does your straps and bands fit?

Our most of straps fit any watches in standard watch straps, and let your watches have a new nice look.

From the time I place my order how long will it take to get my goods?

We ship them normally within 1 to 2 business day after payment. Depending on your location and the goods can arrive in about 5 to 8 days in shipping method 'Flat Rate' & 13 to 20 days in Standard Shipping after they are send out.

​Does the shipment has a tracking number?
All shipments will be offerred tracking number except for Standard Post Shipping. Checking the progress of your parcel, please see the link on the bottom.

Where do you ship from? What shipping ways will the order use?

All goods are shipped from China, which are normally shipped with DHL and Aramex for Middle East when you choose shipping way 'Flat Rate'. Pls note that shipments would be delayed because of holidays and local customs administration. ​

When will my goods arrive generally?

We use fast shipping methods and the goods will arrive in 5 to 8 days in shipping method 'Flat Rate' after shipping & 13-20 days in Standard Shipping except for holidays, local customs administration and force-majeure reasons.

Where should I leave my shipping address?

When you Paypal for straps, you should leave exact shipping address with phone number in order that your goods can be delivered rightly.

​I'm looking for a watch strap that is sold out on your site, when will it have it again?

We replenish every couples of weeks. Please e-mail us and we’ll notify you as soon as we replenish it.

Who pay the shipping fee?

If the goods is returned. If return the goods, you’ll burden the shipping fee. Shipping costs are non-refundable.

Will you inform me when my ordered straps are sent?

You will always receive an email to confirm when your straps are sent.

Is the strap same as picture on site?

We think none of onine-stores dare to ensure this, because of different pixels from computers to tablet computers, so the object shall be a bit difference more or less than picture you see in computer. But I believe you'll like it when see the object.

I can't see the shipping cost when I order, is it included?

If order is over $50, shipping is free. The goods is posted by DHL for shipping way 'Flat Rate'. Certainly. the goods can also be shipped in standard postal shipping with a lower transport fee, but more shipping time. Pls choose own perferred shipping way.

What ways are there to pay for my ordered straps?

We use Paypal (it’s easy to connect your deposit card and credit card) as payment solutions because it is fast and safe for both us. Best of all,you don’t even need to register.

​Can I return my goods?

If you would like to return goods, pls be informed the goods must be unused, undamaged & no missing parts and unmounted (Straps that have been installed on a watch is considered to be used) and return to us within 7 days after you signed for parcel. When we receive your returned order we will notify you and give you a refund. We’ll deduct a normal $15usd as compensation of shipping cost for returning goods of Free Shipping. Send us an email and I will give you all the necessary information!